Support

We're here to help

Answers to common questions, plus a direct line to our team. Most messages get a reply within one business day.

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Email us

Questions, bugs, billing, or feedback — write to us and a real person will get back to you, usually within 24 hours.

[email protected]
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Getting started

New to REVv? The setup guide walks you through enabling the keyboard, Full Access, and your first AI reply.

Read the guide →

Frequently asked

The quick answers to the things people ask most.
How do I enable the REVv keyboard?
iOS: Settings → General → Keyboard → Keyboards → Add New Keyboard → REVv. Then tap REVv and turn on Allow Full Access so it can load your AI reply suggestions.
Android: Settings → System → Languages & input → On-screen keyboard → Manage keyboards → enable REVv, then switch to it with the keyboard switcher (🌐).
Is REVv free? What do I get?
Yes — the keyboard is free with 50 AI replies per day and 3 tone assistants, no card required. REVv Pro ($4.99/month or $39.99/year) unlocks unlimited AI replies, all 44 AR lenses, Walk & Learn, health integration, and all tone assistants. See Pricing.
How do I restore a purchase?
Open REVv → SettingsUpgrade to REVv ProRestore purchases. Make sure you're signed in with the same Apple ID / Google account you used to subscribe.
How do I manage or cancel my subscription?
iOS: Settings → tap your name → Subscriptions → REVv → Cancel.
Android: Google Play Store → profile → Payments & subscriptions → Subscriptions → REVv → Cancel. Your Pro features stay active until the end of the current billing period.
Is my data private?
REVv runs on-device first. When a request needs the cloud, it goes through our secure endpoint and is used only to generate your reply — never sold, never used for ads. Read the full Privacy Policy and Data Safety details.
How do I delete my account and data?
Open REVv → SettingsDelete Account. This permanently erases your account and all REVv data on the device. You can also email [email protected] and we'll handle it for you.
The AI isn't responding — what should I check?
1) Confirm you have an internet connection. 2) On iOS, make sure Allow Full Access is enabled for the REVv keyboard. 3) If you've hit the free daily limit, replies resume the next day or with REVv Pro. Still stuck? Email [email protected].
Which devices are supported?
REVv supports iOS 18+ and Android 10+. Some on-device AI features use the latest hardware (Apple Foundation Models / Gemini Nano); where unavailable, REVv uses a secure cloud fallback automatically.
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Still need help?

Didn't find your answer? Send us a note and we'll sort it out.

[email protected]